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Business > Customer Service
The following information is about Customer Service.
Customer Service Defined
The provision of goods and services in a way that exceeds the customer's expectations. Customer service is about gaining and retaining customers.
This definition is in context to Business. See more contextual defintions for Customer Service.
Is the BPO sector coming of age?
Published December 5, 2008, 5:13 am, Business Standard India
That’s what BPOs see in this global financial storm. Is this sector poised to come of age, and out of big brother IT’s shadow?
Bundled Services: A Great Big Ball of Consumer Angst?
Published December 5, 2008, 5:12 am, E-Commerce Times
Are cable "bundle" customers changing channels to wireless telecom services? A recent study by the CFI Group, which focuses on measuring customer satisfaction and CRM issues, indicates they are. That is, if they can. Some can't, either because the choice is unavailable, or they have signed the option away.
After 32 years in WL, sporting goods merchant switches cities
Published December 5, 2008, 5:12 am, Journal & Courier
A new business has been added to the mix for shoppers in downtown Lafayette.
Caveat emptor for PC shoppers
Published December 5, 2008, 5:04 am, The Star
PETALING JAYA : A PC user in Ipoh became an unknowing victim to Microsoft’s black screen after months of using what he thought was a genuine copy of the company’s Windows XP operating system.
Customer Case Study: BMC Software Helps Global Automotive Giant Tata Motors Deliver "People"s Car"
Published December 5, 2008, 5:01 am, Centre Daily Times
BMC Software (NYSE:BMC) today announced the publication of an important customer case study detailing successful implementation of BMC IT Service Management by highly respected global automaker Tata Motors Ltd.
Creation Technologies Acquires ProWorks, Inc. of Santa Clara, California
Published December 5, 2008, 5:00 am, PR Newswire via Yahoo! Finance
Creation Technologies, a global Top-50 Electronics Manufacturing Services provider and expert in manufacturing complex electronic products for OEMs, today announced it has acquired EMS provider ProWorks, Inc. of Santa Clara, California, USA.
News in brief
Published December 5, 2008, 4:48 am, Onalaska Holmen Courier-Life
Here are a selection of brief news items from this week's paper edition, and possibly a few news briefs that didn't make it in the paper.
Customer Case Study: BMC Software Helps Global Automotive Giant Tata Motors Deliver Peoples Car
Published December 5, 2008, 4:45 am, Business Wire via Yahoo! Finance
HOUSTON----BMC Software today announced the publication of an important customer case study detailing successful implementation of BMC IT Service Management by highly respected global automaker Tata Motors Ltd.
Why did newspaper print letter?
Published December 5, 2008, 4:41 am, Ruidoso News
Why did newspaper print letter?
Mobile music "needs to be free"
Published December 5, 2008, 4:34 am, Netimperative
Media analyst Screen Digest has released a report examining the market for mobile music in 27 countries worldwide, covering Europe, the US and Asia Pacific.
Are you looking for additional Business > Customer Service news? Try our new "Customer Service News Focus" area.
Off-site Customer Service Links, User Submitted
The following links have been collected through user bookmark submission in the Customer Service category. Please note, because these resources are off-site we cannot guarantee the accuracy or quality of any information.
Thu Dec 4
- Star Ledger Customer Service Department
- beautiful > ugly | walking paper
- UserVoice - Customer Feedback 2.0: Harness the ideas of your customers. Build great products. Turn customers into champions.
- gethuman database from Paul English
- Get Satisfaction - People-Powered Customer Service: Real conversations with company employees and other customers who will answer your questions about the products and services you use.
- gethuman database from Paul English
- software customer service
- customer service, role play
If you would like to find additional social bookmark based links on the topic of we recommend the Open Tag Directory > Customer Service. If you would like to find related tags we recommend Tag Patterns > Customer Service
Off-site Customer Service Research Links
If you still need additional information on Customer Service then we suggest the following off-site resources. Please note, because these resources are off-site we cannot guarantee the accuracy or quality of any information.
- A9 > Customer Service
- Alexa > Customer Service
- DMOZ > Customer Service
- Feeds Filtered > Customer Service
- Google > Customer Service
- News Meme > Customer Service
- Nuah: News > Customer Service
- The Feed Directory > Customer Service
- OBP > Customer Service
- Open Tag Directory > Customer Service
- Podzy > Customer Service
- Yahoo > Customer Service
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